A context is the specific product/service scope you're currently operating in in Perno. Since Perno's platform spans multiple distinct services (payments, e-commerce, events, monitoring), a context tells the website dashboard which product's data and settings you're managing at any given time. Everything you see and manage - orders, settings, catalogs, checks - is scoped to whichever context is currently selected.
What kinds of contexts are available?
There are four contexts:
- Perno Orchestration
- Payevento
- Store
- Check
- Perno Company
What each context is responsible for
Perno Orchestration
Handles payment orchestration across merchant accounts. You can manage:
- Transactions - read-only history of transactions created through your orchestration account and all your merchant accounts
- Payment links - create and manage hosted payment links tied to your merchant accounts
- Payment instruments - read-only view of cards/instruments stored via orchestration wallet flows
- Orchestration settings - edit the single orchestration record on your account
Payevento
Handles event ticketing and payments for events. You can manage:
- Your events - active event pages, ticket structures, and direct payment links
- All orders - every order placed across your event portfolio, you can track discounts and
- All sold tickets - sold ticket records, purchase timing, discounts, and payment status
Store
Handles e-commerce for a specific storefront (scoped to whichever store is currently selected). It's the largest context, covering:
- Orders - all orders/carts and sold products for the selected store
- Products - catalog, tags, discount codes, categories, attributes, featured categories, producers
- Content - Instagram gallery, homepage sliders, top notifications, static pages, knowledge base, blog
- Your store (settings) - documents, delivery pricing, languages, payment methods, delivery countries, currencies, locations, meta tags, header menu, notifications, cache, deactivation
- User management - membership, roles, and invitations for the store
Check
Handles uptime/health monitoring and reporting for websites and APIs. You can manage:
- Dashboard - monitor pages/APIs, log checks, notify the team on failures
- Sites health check - add pages/endpoints to be verified on a schedule and be informed when chosen websites are down
- Sites audit - crawl sites, map internal pages, inspect links/images for broken responses
- Settings - configure outage notifications across all monitored sites
Perno Company
Handles project, task, and team management for your organization, including a Kanban board with customizable workflows, backlog planning, CRM (Customer Relationship Management), and OKR (Objectives and Key Results) tracking. You can manage:
- Dashboard - plan projects, move work forward, and keep every minute and conversation connected to the task
- Backlog - capture ideas and prepare work before moving it onto the board
- Kanban Board - drag cards between columns to update their status
- Workflow statuses - customize the columns tasks move through and mark their workflow purpose
- CRM - manage customer relationships and track your sales pipeline from first contact to close
- OKR - set and manage Objectives and Key Results to track progress toward your team's goals
Managing Contexts
Getting a context
When you start to log in, you'll choose a context to begin with. To add or manage further contexts afterward:
- Click your initials in the top-right corner
- Select Add App from the menu
- Add or manage any context you want
Viewing your subscriptions
To see an overview of the contexts/subscriptions you're using:
- Click your initials in the top-right corner
- Select Your Subscriptions from the menu
- Manage your contexts from there in one convenient place
Switching contexts
To change which context you're currently working in:
- Click the slide-out menu in the top-center
- Choose the context you want to work with